Privacy Policy

Personal Information

When you create an account or use our services, we collect:

• Full name, email address, and phone number
• Date of birth and government-issued identification
• Physical address and employment information
• Social Security Number (for identity verification)
• Financial information including bank account details

Usage Information

We automatically collect information about how you use our platform:

• Device information (IP address, browser type, operating system)
• Transaction history and account activity
• Login times and frequency of use
• Pages visited and features used

We use your information to provide and improve our banking services:

• Account Management: Create and maintain your account, verify your identity
• Transaction Processing: Execute transfers, deposits, and loan applications
• Security: Detect and prevent fraud, unauthorized access
• Customer Support: Respond to inquiries and provide assistance
• Legal Compliance: Meet regulatory requirements and reporting obligations
• Service Improvement: Analyze usage patterns to enhance our platform
• Marketing: Send relevant offers and updates (with your consent)

We do not sell your personal information. We may share your information only in these circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our platform, including payment processors, identity verification services, and cloud hosting providers.

Legal Requirements

We may disclose information when required by law, court order, or to comply with regulatory requirements such as anti-money laundering and know-your-customer regulations.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

We implement industry-leading security measures to protect your information:

• Encryption: All data is encrypted in transit and at rest using AES-256 encryption
• Access Controls: Strict employee access controls and regular security training
• Monitoring: 24/7 security monitoring and threat detection
• Compliance: SOC 2 Type II certified and PCI DSS compliant
• Regular Audits: Independent security assessments and penetration testing

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Receive your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic platform functionality
• Performance Cookies: Help us understand how you use our platform
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Deliver relevant advertisements (with your consent)

You can manage cookie preferences through your browser settings or our cookie preference center.

We may update this Privacy Policy from time to time. When we make changes:

• We will notify you via email or through our platform
• The updated policy will be posted on our website
• Material changes will take effect 30 days after notification
• Continued use of our services constitutes acceptance of the updated policy

If you have questions about this Privacy Policy or our data practices, please contact us: